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Privacy Policy

NOTICE OF PRIVACY PRACTICES
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THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY. THE PRIVACY OF YOUR MEDICAL INFORMATION IS IMPORTANT TO US.
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Privacy Policy

Select Foot and Ankle Specialists PLLC Last Updated: May 2026


Introduction

Select Foot and Ankle Specialists PLLC ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and protect information gathered through our website at www.selectfas.com, our patient portal, and our communication channels including phone, text message, and email.


Information We Collect

We may collect the following types of information:


Personal Information:

  • Full name

  • Date of birth

  • Mailing and billing address

  • Phone number including mobile number

  • Email address

  • Insurance information


Website Information:

  • Pages visited

  • Time spent on pages

  • Browser type

  • Device type

  • IP address


Health Information:

  • Medical history

  • Treatment information

  • Insurance and billing records


How We Use Your Information

Information collected is used solely for the following purposes:

  • Scheduling and managing patient appointments

  • Communicating with patients regarding their care

  • Processing insurance claims and billing

  • Sending appointment reminders and follow-up communications

  • Improving our website and patient experience

  • Complying with legal and regulatory requirements

We do not use your information for unsolicited marketing purposes.


SMS Communications

Opt-In: We may send automated SMS text messages to mobile phone numbers provided by patients who have explicitly opted in to receive such communications. Messages may include:

  • Appointment scheduling links

  • Billing payment links

  • General practice information

Message Frequency: Message frequency varies based on patient interaction with our practice.

Message and Data Rates: Message and data rates may apply depending on your mobile carrier and plan.

Opt-Out: You may opt out of SMS communications at any time by replying STOP to any message you receive from us. Upon receipt of your STOP message you will receive one final confirmation message and no further SMS messages will be sent.

Help: To request assistance with our SMS program reply HELP to any message or contact us directly at:
 

No Third Party Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories listed in this policy exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

Carrier Liability: Carriers are not liable for delayed or undelivered messages.


HIPAA Compliance

Select Foot and Ankle Specialists PLLC is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). All protected health information (PHI) is handled in strict accordance with HIPAA Privacy and Security Rules. We maintain appropriate administrative, physical, and technical safeguards to protect patient health information against unauthorized access, alteration, disclosure, or destruction.

For questions regarding your rights under HIPAA or to request a copy of our Notice of Privacy Practices please contact our office directly at (832) 743-0508 or info@selectFAS.com.


Data Security

We implement appropriate technical and organizational security measures to protect your personal information including:

  • Encrypted data transmission

  • Secure data storage

  • Access controls limiting who can view your information

  • Regular security assessments

  • Business Associate Agreements with all applicable vendors

While we take every reasonable precaution to protect your information no method of transmission or storage is 100% secure. We encourage you to contact us immediately if you suspect any unauthorized use of your information.


Third Party Sharing

We do not sell, trade, rent, or transfer your personal information to third parties for marketing or promotional purposes. This includes but is not limited to your name, phone number, email address, and any health related information.

We may share information only in the following limited circumstances:

  • With trusted service providers who assist in operating our practice under strict confidentiality agreements

  • With your insurance company for billing and claims purposes

  • With other treating providers with your consent

  • When required by law or legal process

  • In response to a verified government request

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.


Cookies and Website Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience. You may disable cookies through your browser settings however some features of our website may not function properly without them.


Patient Rights

As a patient you have the right to:

  • Access your personal and health information

  • Request correction of inaccurate information

  • Request deletion of your personal information subject to legal retention requirements

  • Opt out of SMS communications at any time by replying STOP

  • Request a copy of our HIPAA Notice of Privacy Practices

  • File a complaint if you believe your privacy rights have been violated

To exercise any of these rights please contact us at:

Select Foot and Ankle Specialists PLLC 14502 Cypress Mill Place Blvd Suite 200 Cypress, TX 77429 Phone: (832) 743-0508 Email: info@selectFAS.com


Children's Privacy

Our services are intended for adult patients. We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If you believe we have inadvertently collected information from a minor please contact us immediately.


Links to Third Party Websites

Our website may contain links to third party websites including our patient portal powered by Klara. We are not responsible for the privacy practices of third party websites and encourage you to review their privacy policies before providing any personal information.


Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Your continued use of our website or services following any changes constitutes your acceptance of the updated policy. We encourage you to review this policy periodically.


Contact Us

For questions, concerns, or requests regarding this Privacy Policy please contact us at:

Select Foot and Ankle Specialists PLLC 14502 Cypress Mill Place Blvd Suite 200 Cypress, TX 77429 Phone: (832) 743-0508 Fax: (832) 743-0588 Email: info@selectFAS.com Website: www.selectfas.com Hours: Monday – Friday 8:30 AM – 4:30 PM

This privacy policy was last reviewed and updated in May 2026.


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14502 Cypress Mill Place Blvd #200 Cypress, TX 77429 • Tel 832-743-0508 • 832-743-0588 Fax

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